Comtel USA, LLC

(915) 213-2731

A Secure IP Network That You Can Count On


A major benefit of setting up a communications platform is flexibility. With a great system, your employees can work from home, speak to off-site clients, video conference, and easily collaborate with their coworkers over a secure IP network. With more than 25 years of experience, Comtel USA in El Paso, Texas, can set up a system that fits your specific needs.


Mitel 3300 IP Communications Platform

Mitel 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system that's designed to support businesses from 10 to 60,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications, including standard unified messaging, auto-attendant, ACD, and wireless gateway.

Operating across virtually any LAN/WAN infrastructure, the 3300 ICP provides seamless IP networking, allowing for full-feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN. The 3300 ICP provides organizations the ability to protect existing investments while delivering all the advantages of a converged infrastructure. Mitel Communications Director software supports over 500 telephony features that are delivered to the many user communities through easy-to-use interfaces, such as our web-based system management.

The 3300 ICP supports the industry's largest range of desktop devices, including entry-level IP phones, web-enabled IP devices, wireless handsets (Wi-Fi or IP DECT), and full-duplex IP audio conference units. The 3300 ICP also supports a powerful suite of applications, including multimedia collaboration, customer relationship management, and unified messaging. Industry standard application programming interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Alliance (MSA). Mitel 3300 IP Communications Platform provides:

Mitel 3300 & Phone
  • Seamless IP Networking Across Multiple Sites
  • Resilient, Robust Switching
  • Support for Industry Standard Networking Protocols Such As Q.SIG & DPNSS
  • Embedded Standard Unified Messaging, Auto-Attendant, ACD, & Wi-Fi & IP DECT Wireless Gateways
  • Support for the Broadest Range Of IP Desktop Devices Within the Industry Today
  • 802.3af Compliance for Power Over Ethernet

Mitel SX-200 IP Communications Platform

The Mitel SX-200 IP Communications Platform (ICP) provides the ideal platform for the hospitality market to deliver outstanding telephony services to their guests, business clients, and employees. Designed with the hospitality market in mind, the SX-200 ICP marries the latest in voice over IP communications with traditional telephony services to deliver a communications solution tailored to meet the needs of small and medium-sized hotels, residential homes, and the broader hospitality market. The SX-200 ICP provides an extensive key or PBX system feature set and many applications, including:

  • Available On the SX-200 CX, CXI, AX, & MX Controllers
  • Support for Industry-Standard Networking Protocols, Such As Q.SIG
  • Teleworking Available Through the Mitel Border Gateway (MBG)
  • 500 Telephony Features
  • Embedded Standard Unified Messaging, Personal Contacts, & Message Notification
  • Auto-Attendant, ACD, & Wi-Fi
  • Support for a Range Of Mitel IP Phones & Modules
  • Web-Based Interface That Allows for Easy System Programming
  • Hot Swap (Allowing Users To Change Any Extension To Their Own)
  • 802.3af Compliance for Power Over Ethernet (POE)
  • Embedded Layer 2 16-Port POE 802.3af Switch (SX-200 CXI Controller Only)
Mitel SX-200 & Phones

Mitel 5000 Communications Platform

The Mitel 5000 Communications Platform (CP) enables small businesses to blend their voice system into their data network, creating a cost-effective, efficient communications environment. The 5000 CP solution offers a digital IP communications platform, which allows businesses to network geographically-dispersed employees and locations — whether they are connecting offices and applications together over a data network or deploying digital and IP phones to on-site employees.

The 5000 CP is built on a scalable hardware and software platform that efficiently combines the best of both data networking and TDM switching architectures. The 5000 CP's latest HX Controller supports digital telephones natively, in addition to out-of-the-box IP networking. The 5000 HX is designed to help scale and protect your investment with add-on modules and processors in a form factor that is optimized for shelf-top, rack-mount, and wall-mount scenarios.

The 5000 CP may be networked with an existing Inter-Tel® Axxess® communications system, offering backwards migration compatibility and expansion of IP networking. The 5000 CP is expandable to support up to 250 users and multiple sites.

Mitel 5000 & Phone

The 5000 CP delivers a wide breadth of embedded applications, in addition to a suite of advanced Unified Communications applications via the Mitel Applications Suite. The MAS for the 5000 CP includes applications, such as Mitel NuPoint Unified Messaging™ (UM), Mitel Speech Auto-Attendant, Mitel Customer Service Manager and Business Dashboard, and enhanced mobility with Dynamic Extension Express and Teleworking. It does all of this while laying the foundation for the latest in unified communications with Mitel Unified Communicator® (UC) Express and Mitel Unified Communicator (UC) Advanced.